Service Technician Le Mars, Iowa

Service Technician

Full Time • Le Mars, Iowa
Culligan of Le Mars is looking for an outgoing, upbeat team member who is driven to succeed as a Service Technician working with our appliance and Culligan customers. As a Service Technician at Culligan of Le Mars, you’ll work to resolve customer issues, troubleshoot solutions, and provide exceptional customer service. To be successful, you should be detail-oriented, a problem solver, and provide a solution to satisfy each customer. Culligan is an industry leader in water treatment and has been a trusted household brand for 85+ years. 

Job Responsibilities: 
  • Diagnose and repair various home appliances and Culligan water conditioning equipment
  • Installation of new appliances
  • Extensive problem solving and mechanical skills to resolve customer issues
  • Attention to detail to provide excellent customer satisfaction
  • Effective and polite telephone communication and interpersonal skills when dealing with customers
  • Efficiently plan and coordinate service calls
  • Build customer relationships
  • Help in the office as needed
  • Perform other duties as assigned
Minimum Requirements:
 
  • High school diploma or GED
  • Must maintain a valid Driver's License and clean driving record
  • Must be physically able to lift heavy appliances and equipment
  • Must be able to pass a criminal background check
  • Must be able to pass a drug test
  • Friendly and approachable attitude when dealing with customers
  • Solid verbal and written communication skills 
  • Strong attention to detail and problem-solving skills
  • Ability to self-direct activities and manage time to ensure productivity 
  • Ability to thrive and multi-task in an active working environment 
  • Strong organizational skills
  • Outstanding team attitude
  • Maintain a professional appearance




Benefits:
 
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Group Health Insurance
  • Simple IRA Plan
  • Use of free Culligan water conditioning equipment
  • Appliance/Parts discounts
  • Gym wellness discount




This position offers the opportunity to develop strong mechanical skills and contribute to the growth of our organization. If you are a motivated individual with a passion for providing excellent customer service and satisfaction, we encourage you to apply for this exciting role!
 
Compensation: $40,000.00 - $58,000.00 per year




This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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Growth Opportunities
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